Ethan Ryder possesses extensive experience in customer management, project implementation, and operational support within the technology and automotive sectors. Currently serving as a Critical Situation Leader at CDK Global since 2016, Ethan manages high-risk customer relationships and coordinates cross-departmental efforts to enhance client retention. Previous roles at CDK Global include Implementation Specialist, Project Manager, and Project Specialist, where Ethan contributed to improving client workflows and managing various dealership projects. Prior experiences at Citi involved quality control in mortgage operations and customer service, while earlier positions included sales and business analysis at companies such as Informatica and TEKsystems. Ethan holds a Bachelor of Arts in Political Science from Denison University.
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