Zahra Ghafoyryan

Zahra Ghafoyryan is a Merchant Success Manager at CDON, focusing on customer retention strategies and driving growth through strategic guidance. Previously, at WeWork, as a Customer Success Specialist, Zahra improved retention rates and customer satisfaction by addressing service gaps. As a Guest Relations Manager at Huntley Santa Monica Beach, Zahra enhanced guest experiences with personalized service strategies and successful project management. Additional experience includes coordinating high-profile events at Hammer Museum and implementing system improvements at Carnegie Investment Bank. Zahra also served as a Fraud and Transfer Analyst at Nordea, leading fraud investigations and ensuring compliance with regulations. Zahra holds Bachelor's degrees in Business & Economics and Digitalisation of Society from UCLA and multiple European universities.