Derek J. Smith

Derek J. Smith is an experienced Collaboration Solution Architect currently at CDW since May 2016, where responsibilities include leading an engineering team for internal consulting and technical implementation of Telephony and Contact Center systems. Prior to CDW, Derek held strategic management roles at Essendant from January 2009 to May 2016, overseeing Enterprise Unified Communications and spearheading significant technical projects such as SIP enablement. Derek's career also includes technical project management and support roles at Grainger from July 1999 to January 2009, and earlier positions at TTB, Inc. where technical support was provided to various clients. Derek J. Smith holds a BFA from Drake University.