Susan Y. Hardy

Susan Y. Hardy is an accomplished leader in change management and communications, currently serving as the Head of Change Management & Communications for Transformation & Technology at CDW since November 2021. In this role, Susan oversees a multi-year transformation aimed at enhancing productivity and employee experience. Additionally, Susan contributes as a writer for Forbes and has held significant positions at organizations such as Amazon Web Services, Hitch Works, and HERE Technologies, where expertise in transformation, marketing, and governance has been demonstrated. Susan's early career included roles at J.P. Morgan and Crowe Horwath LLP, focusing on project management and consulting. Educationally, Susan holds a Bachelor of Science in Finance from Gies College of Business and has pursued advanced studies in classical piano at The Juilliard School.