Sunil Kumar Jha's profile picture

Sunil Kumar Jha

Vice President - Global Customer Service at CEAT

Sunil Kumar Jha has extensive experience in customer service and leadership roles in the automotive industry. Sunil Kumar started their career at Cummins Inc. as a Team Leader for Vehicle & Tyre Maintenance, working there from August 2002 to November 2004. Sunil Kumar then joined Apollo Tyres Ltd. and took on various roles, including Customer Service Manager for Sales Geography and Divisional Head of Customer Service Operations. Sunil Kumar worked at Apollo Tyres from April 2014 to May 2019. Currently, they are the Chief Service Officer - Global at CEAT Limited, where they are responsible for developing and executing the company's customer service strategy and fostering a customer-centric culture.

Sunil Kumar Jha has a Bachelor of Engineering (BE) in Mechanical Engineering from Visvesvaraya Technological University, which they completed from 1998 to 2002. Sunil Kumar also holds a degree in Intermediate (10+2) from Ranchi University and Matriculation (10th) from ADL Society High School, Jamshedpur. In terms of post-graduate education, Sunil completed an Executive Program in Sales & Marketing from the Indian Institute of Management, Calcutta in 2017-2018. Additionally, they pursued a Marketing course from Swiss eLearning Institute from 2015 to 2016. Sunil also has certifications in New Technologies for Business Leaders from Rutgers University and a Yellow Belt in Six Sigma.

Location

Mumbai, India

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CEAT

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CEAT Limited is engaged in manufacturing and sale of automotive tires, tubes and flaps. The Company manufactures radials for a range of vehicles. It offers products for light commercial vehicles (LCVs), motorcycles, scooters, cars, farm vehicles and trailers, off the road (OTR)/specialty vehicles and trucks, among others. It has capacity to produce approximately 95, 000 tires per day. The CEAT Bike tires include CEAT Zoom, CEAT Zoom Tubeless, F67, F85, Milaze, Secura Sport and Secura Zoom, among others. Its scooter tire range includes Gripp and Zoom D. Its car tire range includes BT, Czar AT, Czar HT, Rhino and Rhino TQ. It offers Buland and Buland Mile XL RIB for LCVs. It offers Anmol SL and Buland Mile XL for autos. Its tire range for farm and agriculture vehicle includes Aayushmaan Front, Aayushmaan Rear, Samraat Front and Samraat Super Front. It has developed OTR or specialty tires for mining, quarrying, rock excavation, construction and port applications.


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Headquarters

Mumbai, India

Employees

5,001-10,000

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