Sunil Kumar Jha

Sunil Kumar Jha has extensive experience in customer service and leadership roles in the automotive industry. Sunil Kumar started their career at Cummins Inc. as a Team Leader for Vehicle & Tyre Maintenance, working there from August 2002 to November 2004. Sunil Kumar then joined Apollo Tyres Ltd. and took on various roles, including Customer Service Manager for Sales Geography and Divisional Head of Customer Service Operations. Sunil Kumar worked at Apollo Tyres from April 2014 to May 2019. Currently, they are the Chief Service Officer - Global at CEAT Limited, where they are responsible for developing and executing the company's customer service strategy and fostering a customer-centric culture.

Sunil Kumar Jha has a Bachelor of Engineering (BE) in Mechanical Engineering from Visvesvaraya Technological University, which they completed from 1998 to 2002. Sunil Kumar also holds a degree in Intermediate (10+2) from Ranchi University and Matriculation (10th) from ADL Society High School, Jamshedpur. In terms of post-graduate education, Sunil completed an Executive Program in Sales & Marketing from the Indian Institute of Management, Calcutta in 2017-2018. Additionally, they pursued a Marketing course from Swiss eLearning Institute from 2015 to 2016. Sunil also has certifications in New Technologies for Business Leaders from Rutgers University and a Yellow Belt in Six Sigma.