Catherine Jackson

Catherine Jackson is an experienced professional in the mental health and customer service fields, currently serving as a Mental Health Specialist at Cedar Springs Hospital since April 2022. In addition, Catherine has been a Patient Access Specialist at Diversus Health since June 2017, and has held the position of Engagement Coach at STARTEK since May 2016, overseeing daily operations for a team of Engagement Specialists and implementing performance goals. Prior experience includes working as an Office Specialist for Travis County Counseling and Education Services, where responsibilities involved client intake and managing court-related processes, and as a Customer Care Associate at Rio Grande, focusing on resolving escalated customer service issues. Catherine's educational background includes studies at The University of Texas at San Antonio and the University of Wisconsin-La Crosse.