Ryan L.

Ryan L. has a strong background in application support and product specialist roles. Ryan has experience collaborating with global clients to resolve data discrepancies, develop custom scripts, and conduct bug testing. Ryan has a track record of providing on-site and remote assistance to ensure optimal system integration and operation. Ryan is skilled in SQL and has used it to fix errors, produce reports, and run daily tasks. Ryan has worked for companies such as Cegedim Insurance Solutions, LabLogic Systems, Novia Financial Plc, Altus Ltd, Ascentric, First Focus IT, Rio Tinto, Aurizon, and CGI.

Ryan L. completed their Bachelor's Degree in Information Technology at the University of South Wales from 2003 to 2006. Later, they pursued a Master's Degree in Management at the same university from 2006 to 2007.

In addition to their academic degrees, Ryan L. obtained the ITIL v3 Foundation certification from BCS, The Chartered Institute for IT in June 2010. Ryan also completed the TotalAgility 7.8 Cognitive Capture Essentials certification course offered by Kofax, a software company, in March 2023.