Laurent GEFFROY is an experienced Systems and Network Engineer with a robust background in IT support and infrastructure management. Currently employed at Cegedim Outsourcing since March 2020, Laurent specializes in internal and client infrastructure maintenance, routing solutions, and network equipment management, alongside proficiency in Office 365 and server management. Previous roles at Filassistance, ALIECOM, and DALTONER have further developed Laurent's expertise in systems administration, support for virtual environments, and ticket management systems. Laurent started in the IT field as a technician at various organizations, demonstrating a consistent ability to address technical issues and support complex network systems. Laurent holds a BTS in Informatique des Réseaux de l'industrie et des Services from Dorian.