Fanny Bacot

Fanny Bacot is an experienced Information Technology Service Delivery Manager currently at Cegid since September 2022, focusing on client service levels and internal collaboration within the CPA business unit. Previously, Fanny held the role of Service Delivery Manager at DCS EASYWARE, where responsibilities included managing service contracts and leading technical support teams. Fanny's career also encompasses a position as Business Manager IT at Agixis, specializing in IoT solutions, and as Team Leader at Proservia, overseeing support teams while ensuring client satisfaction and process improvement. Earlier experience includes supervisory roles at Renault Trucks and support technician duties at Atos. Fanny holds a Master’s degree in Manager des Unités Opérationnelles from emlyon business school and a professional certificate in pharmacy preparation.