Sanae Belabed

Sanae Belabed serves as the Customer Services Operations Director at Cegid since February 2019, overseeing customer care activities, team management, customer relationship management, and digital transformation. Previously, from April 2011 to February 2019, Sanae held various roles at HSBC, including Budget Manager, where responsibilities included budget management and enhancing client advisor coaching, as well as serving as the Best Place to Work Manager, focusing on recruitment and employee integration. Earlier experience includes positions at Webhelp from January 2006 to January 2009 as both Quality Project Manager and Senior Team Manager B2B, with a focus on quality management and B2B operations. Education includes studies at the Faculté des Lettres et des Sciences Humaines in Rabat and UVSQ Université de Versailles Saint-Quentin-en-Yvelines.