Tommaso Teppex

Customer Experience Lead at Cegid

Tommaso Teppex is an experienced professional in customer experience and marketing, currently serving as Customer Experience Lead at Cegid since July 2019, overseeing CX initiatives for the CPA and Small Business division following a major reorganization. Previously at Cegid, Tommaso set up the Customer Experience practice and supported a large marketing team as Head of Marketing Operations. Prior experience includes roles as Chief International Officer and Chief Operating Officer at Loyalty Company, where Tommaso expanded the agency's international presence and managed operations, respectively. Early career positions include Account Director at Mindshare Worldwide, Operational Marketing Manager at Iveco Limited, and CRM Project Manager at Citroen Italy. Tommaso holds an Executive Programme from London Business School, a Master's in International Marketing and Strategic Communication from Accademia di Comunicazione, and a University degree in Communication Science and New Media from Università degli Studi di Torino.

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