Vinoy Kumar is an experienced professional in the field of SaaS products, HRMS, and CRM, currently serving as the Manager of Implementation at Ceipal since October 2020, with previous roles including Associate Manager, Onboarding Specialist, and Senior Product Support Analyst. Prior to joining Ceipal, Vinoy Kumar worked at Sutherland Global Services from October 2010 to October 2018, where responsibilities included serving as a Subject Matter Expert and Senior Associate, specifically as a Symantec Case Manager, handling escalation calls, core troubleshooting, and product log collection across various platforms including Mac, Windows, and Android.
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