David Coutelen is currently a CMDB architect and Product Catalog owner at CELAD, where they are responsible for managing the IT product catalog and enhancing data quality within ServiceNow. Previously, David held various leadership roles, including IT service team leader at Psion and founder of AKA-conseil, providing IT insights to small businesses. With a Master's degree in computer science and several certifications in ITIL and Archimate, David has a strong foundation in IT service management and data governance, making them well-suited for addressing complex IT challenges. Recognized for their adaptability and analytical skills, David serves as a liaison between business and IT stakeholders to drive operational excellence.
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