CelcomDigi
Saharudin Jaafar is an experienced professional in the telecommunications and IT sectors, currently serving as a Billing Governance & Product Engineer Specialist at CelcomDigi since December 2020, where responsibilities include leading assignments and managing War Room operations as an Incident Manager. Prior experience includes a tenure at NTT Ltd. from July 2011 to July 2020 as a Senior Service Manager, overseeing global network management, and as a Service Manager, providing support for premium clients' network services. Additional roles include Assistant Manager at CIMB, focusing on administration and telecommunications tasks, and a range of positions at HSBC from January 2000 to August 2010, including Network Analyst and computer operations roles. Saharudin holds a Bachelor of Information Technology with Honours from Open University Malaysia and a Master of Business Administration from York St. John University, alongside a Diploma in Information Technology from SAL Group of Colleges.
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CelcomDigi
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CelcomDigi Berhad is Malaysia’s widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.