Vanessa Santana

Vanessa Santana is a skilled professional with extensive experience in service delivery and project management across multiple organizations. Currently serving as a Service Delivery Manager for B2B2X Solutions at Celfocus, Vanessa has held various roles including Service Manager and Team Leader. Previous experience includes working as a Project Manager and Business Intelligence Analyst at ALERT Life Sciences Computing, where Vanessa also served as a Service Delivery Expert and International Customer Service Representative. In academia, Vanessa was a PhD candidate and researcher at Faculdade de Direito da Universidade do Porto, where a Master's degree in Criminology was earned. Vanessa also completed a program in Neurolinguistic Programming (PNL) in 2016.