Daniel Borgenicht has extensive experience in customer support and service management, currently serving as Global Tier3 Support Manager at Cellebrite since 2017, where responsibility includes hiring, training, and leading a team of experts to resolve complex issues and enhance product quality. Prior roles include Customer Success Manager at BrightInfo, Director Of Customer Service at DiViNetworks, and Group Leader of Expert Services at ECI Telecom, where Daniel led teams in managing intricate network problems and overseeing customer service operations. Early career experiences include positions as a Sybase DBA at Allot and TTI Telecom, focusing on relational database management systems. Throughout this career, Daniel has demonstrated a strong commitment to customer success and technical excellence.
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