Emma Guilloux

Sr. Director, Customer Success - Enterprise at Celtra

Emma Guilloux has a diverse work experience in customer success, campaign management, advertising operations, and account management. Emma most recently worked at Celtra, starting in 2017 as a Customer Success Manager and progressing to Senior Customer Success Manager, Director of Customer Success, and eventually Senior Director of Customer Success - Enterprise. Prior to Celtra, they worked at Scoota as a Campaign Manager from 2015 to 2017, at Jagex as an Advertising Operations Manager from 2013 to 2014, at BrotherMailer as an Account Manager from 2012 to 2013, and at M&C Saatchi GAD as an Events Manager Assistant from 2010 to 2011.

Emma Guilloux obtained a Master's degree in Advertising from London South Bank University and Sup de Pub in 2011-2012. Prior to that, they completed a Bachelor's degree in Advertising at ESP Ecole Supérieure de Publicité, Communication et Marketing from 2010-2011, and an Associate degree in Business Communication from ISCOM from 2008-2010. Additionally, they have obtained several certifications related to customer success management and social media training.


Previous companies

Scoota logo
Jagex logo
M&C Saatchi logo


  • Sr. Director, Customer Success - Enterprise

    July, 2022 - present

  • Director, Customer Success - Enterprise

    August, 2020

  • Senior Customer Success Manager

    February, 2019

  • Customer Success Manager

    April, 2017

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