Kelsea Hanks

Kelsea Hanks has a diverse range of work experience, starting with their current role as a Revenue Operations Lead at Celtra. In this position, they are responsible for managing and delivering complex sales, solutions, customer success, and marketing initiatives. Kelsea excels in scoping projects with stakeholders, optimizing the revenue technology stack, and analyzing sales performance against KPIs to provide insights and recommendations for sales effectiveness.

Prior to their current role, Kelsea worked as a Senior Sales Operations Specialist and Sales Operations Specialist at Celtra, where they gained experience in sales operations and support.

Before joining Celtra, Kelsea served as a Political Technology Specialist & Data Director at DigiDems, where they worked on-site with Christina Hale's campaign in Indiana's 5th Congressional District. In this role, they trained the candidate, campaign staff, and volunteers on data tools and cybersecurity fundamentals. Kelsea also developed voter and organizing dashboards to track KPIs and provide data insights for informed decision-making.

Kelsea's work experience also includes a role as a Business Systems Manager & Salesforce Administrator at Kotter, where they pioneered sales operations functions and launched new sales processes and tools. Additionally, they worked as a Marketing Operations Specialist and Marketing Assistant at AIR Worldwide, managing email marketing and reporting, as well as client support and website account management.

Prior to that, Kelsea worked as a Marketing Coordinator and Database Manager at Charles Associates Real Estate, where they built the company's database and coordinated marketing mailers. Kelsea also gained experience as a Bentley Fund Supervisor and Telephone Fundraiser at Bentley University, and as a Brand Ambassador at Gulf Oil. Kelsea started their career as a Marketing and PR Intern at YMCA of Central Massachusetts.

Throughout their work experience, Kelsea has consistently demonstrated their ability to deliver results, optimize processes, and make data-driven decisions to drive success in various operational and marketing roles.

Kelsea Hanks earned a B.S in Marketing from Bentley University from 2009 to 2013. In 2011, they briefly studied International Law and Legal Studies at The London School of Economics and Political Science (LSE). Prior to their university education, Kelsea obtained a High School Diploma from Worcester Academy from 2005 to 2009. Additionally, they have acquired several certifications including Salesforce Certified Administrator (SCA), Business Administration Specialist, Lightning Experience Reports & Dashboards Specialist, and Security Specialist from Trailhead by Salesforce.