Rubén Espinoza

Ru B. is a skilled CRM Business Analyst currently employed at Otis Elevator Co. since November 2019, where responsibilities include acting as the primary liaison among stakeholders, solution architects, and the Scrum team to oversee complex CRM Dynamics projects utilizing Azure DevOps, SQL, and PowerBI. Previous experience includes an internship at Valyant AI focused on system testing, data visualization, and enhancing Natural Language Processing workflows, as well as a role as an ecommerce Business Analyst at PetsGlory, where market strategies were developed through data analysis and visualization. Additional experience encompasses volunteer work as an External Communications Manager for Project Management Without Borders, where marketing strategies were implemented, and work at Pactic Media Concepts as a Business Analyst, driving lead generation and project budgeting. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.