MC

Michael Chase

Associate Director, Support Quality & Operations Improvement at Cendyn

Michael Chase is a professional with extensive experience in support quality and operations improvement, currently serving as the Manager at Cendyn since July 2021, where responsibilities include leading a quality and operations improvement team, managing a company-wide quality management audit program, and overseeing Zendesk administration. Previous roles at Florida Atlantic University included Assistant Director of Membership, Facility Operations, and Student Development, where Michael implemented software applications and training programs, managed departmental revenue, and oversaw human resource processes. Early career experiences include positions as an Administrative Assistant, Graduate Intern, and various roles in campus recreation. Michael holds a Master of Education in Educational Leadership and a Bachelor of Arts in Criminology from Florida Atlantic University.

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