Heather Ketch

Heather Ketch is an accomplished Senior Program Manager at Cenlar FSB, serving as a liaison between business and technology while managing vendor changes and releases for the company-wide cloud telephony platform. Ketch's extensive experience includes roles as a SharePoint Engineer, Senior Project Manager, and Technical Project Manager across various organizations, such as IMS and AXIS Capital, where responsibilities included project management, technical support, and business analysis. With a strong educational background, including an MBA in Technology Management and a BSM in Business Management from the University of Phoenix, Ketch also holds a certification as a Legal Office Specialist.