Rena Madia

Rena Madia has extensive work experience in customer interaction and client experience roles. Rena started their career at McGraw - Hill Construction as a Customer Service/Call Center Representative. Rena then moved to The McGraw - Hill Companies, where they held various roles such as Inside Sales/Retention Representative, Team Leader, Sales Support Manager, Key Account Manager, and Global Customer Care Manager. Rena joined PHH Mortgage as a Manager- Sales Operations, Voice of the Client before eventually joining Cenlar FSB. At Cenlar FSB, they held roles such as Client Interaction Liaison Manager, Client Experience Manager, Director of Client Experience, and currently serves as the Vice President of Customer Interaction. Rena Madia is skilled in managing client-facing teams, identifying trends, and implementing improvement plans to enhance the client experience.

Rena Madia attended Rowan College at Burlington County, but there is no information available regarding the years of attendance, degree achieved, or field of study.