Jeffrey Berris

Jeffrey Berris is an experienced professional with a background in account management and call center operations. Currently serving as an Account Manager at Centah Inc. since February 2016, Jeffrey provides strategic direction for a National Retail Account, leveraging advanced technology and call center services to drive business growth. Previously, Jeffrey held roles including Senior Manager of Call Center Operations in the home improvement industry and Local Implementation and Assessment Manager at Aquent, where responsibilities included managing call center training programs and enhancing trainer performance. With a solid foundation in client services and customer support from positions at Assurant Specialty Property and Carrington College Group, Jeffrey has consistently demonstrated leadership in managing teams, improving operational efficiencies, and fostering client relationships. Jeffrey holds a Bachelor’s degree in Communication from Oakland University.