Maria Goulet

Senior Operations Manager at Centauri Health Solutions

Maria Goulet has over 7 years of experience with Centauri Health Solutions, Inc. Maria started in 2013 as a Team Leader for Senior Outreach Specialists, where they managed a team of 10-15 people and was responsible for hiring, coaching, and training staff. In 2014, they transitioned to the role of Team Leader for Case Managers - Hearing and Appeals for Disability Benefits, overseeing a team and implementing process improvements. From 2013 to 2020, Maria also served as a Service Line Manager, working with the Director to develop plans, monitor budgets, and ensure financial goals were met. In their current role as Senior Operations Manager, they manage a team of 9 Team Leaders and 60 associates, maximizing operational performance, meeting revenue goals, and ensuring client satisfaction. Maria also develops yearly project plans to increase revenue, decrease costs, and monitor industry changes.

Maria Goulet has a Bachelor of Science in Legal Studies with a focus on disability law and healthcare from Ursuline College. Maria obtained this degree in 2013. Additionally, Maria has taken additional certifications such as CMS Fraud, Waste and Abuse Annual Training, HIPAA Privacy and Security Annual compliance and Security Training, and Direct Payment to Eligible Non-Attorney Representative (EDPNA) for Social Security Hearing and Appeals. Their education history also includes attending Fanshawe College, although no specific degree or field of study is provided for that institution.

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