Karin Miklos

Karin Miklos is a seasoned professional in healthcare consulting and customer experience, currently serving as the Senior Director of Experience Management at Centene Corporation. Formerly, Karin held significant roles including Director of Customer Experience at Aetna and Senior Director of Member Experience and Transformation at Blue Shield of California, where they focused on enhancing member journeys and overall satisfaction. With a rich background in marketing and strategic leadership across various health organizations, Karin has consistently aimed to improve consumer engagement and organizational performance. They also have experience in voice acting and are passionate about continuous learning and adventure.