Mark Rivard is a seasoned professional with extensive experience in compliance management, operations, and customer relations across various sectors. Currently serving as the Compliance Manager at the Center for Human Development since July 2021, Mark interprets and ensures adherence to Department of Developmental Services regulations and CHD policies while developing performance improvement plans for group homes. Previously, Mark held managerial positions with Greater Springfield Habitat for Humanity, where responsibilities included building relationships with donors and revamping donation processes, and with Rehab Resolutions Inc., focusing on patient referral strategies and staff collaboration. Earlier roles include Field Support Manager and Recruiter at Maxim Healthcare Services, overseeing operational compliance and recruiting healthcare professionals, as well as a brief stint as a Realtor with Keller Williams. Mark Rivard earned a Bachelor of Science in Biology from the University of Massachusetts Amherst in 2015.
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