Fred Rivera possesses a strong background in marketing, sales, and agent performance within the healthcare industry. Notable roles include Senior Marketing Specialist at UnitedHealth Group, where innovative strategies were implemented for a new DSNP product, and various positions at Assurance IQ, including Senior Lead Agent Engagement & Performance Operations, focusing on enhancing call center operations and agent training. Additional experience includes serving as an Account Manager at Aetna and Licensed Sales Agent at Humana, where compliance with Medicare regulations and customer satisfaction were prioritized. Fred Rivera holds an Associate of Arts Degree in Business Administration from Miami Dade College.
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