CenterPoint Energy
Shonda Johnson

SJ

Shonda Johnson

Vice President, Customer Experience at CenterPoint Energy

About

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Org chart

Manager

Tony Gardner

Senior Vice President And Chief Customer Officer

Peers

Taylor Hook

Senior Residential & Commercial Account Manager

Reports

Amy Segal

Supervisor - Quality Control

Catherine M.

Team Leader Contact Center

Timeline

Vice President, Customer Experience
March, 2023 - present
Credit & Collections, Director
February, 2019
Director Of Customer Customer Billing And Bill Print Operations
May, 2014
Call Center Manager
March, 2008

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