Centers for Medicare and Medicaid Services
Coles Mercier, MBA, is an experienced Information Technology Project Manager at the Centers for Medicare & Medicaid Services since July 2010, specializing in the Patients Over Paperwork Initiative and coordinating clinical outreach activities for the Burden Reduction Team. Previously, Coles served as a Health Insurance Specialist with expertise in program integrity and Medicare model alternatives, contributing to various health care delivery models. Leadership experience includes managing operations at the Laurel-Beltsville Senior Activity Center and serving as a Lead Registered Pharmacy Technician at CVS Caremark Corporation. Coles holds multiple advanced degrees, including an MBA and a Master's in Gerontology, and is currently pursuing a Master's in Data Analytics from McDaniel College.
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Centers for Medicare and Medicaid Services
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