Barry Ong is a seasoned Global Program Manager at Centific, leading the Microsoft Fraud Investigation Team since October 2021, where responsibilities include managing global operating planning and agent performance. Previous roles at Microsoft encompassed positions such as Regional Team Lead and Risk Data Analyst, showcasing a progression in leadership and expertise in quality program development and fraud investigation. Prior experience at RCI involved Senior Resource Planning Management, focusing on call volume analysis and project leadership in the APAC region. Barry's career began at Starmedia Group of Companies as an Account Servicing/Project Executive, overseeing project management tasks for promotional campaigns. Barry holds a Bachelor’s Degree in Business Administration (HONS) Entrepreneurship from Universiti Tunku Abdul Rahman.
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