Mike Pihel is an experienced professional with a strong background in SAP consulting and service management. Currently serving as a Delivery Manager at Centiro since October 2020, Mike fosters effective communication among cross-functional teams to enhance customer experiences. Previous roles include Service Manager at Centiro, where Mike successfully addressed customer complaints, and Owner/SAP ALM Consultant at DefineIT Consulting Sweden AB. Mike has also held positions at Volvo Cars as an SAP ALM Application Manager, Acando as an SAP Consultant, and Mediq Sverige AB as an Integration A2A, B2B Manager. Early career experiences include working as an SAP ABAP Consultant at Capgemini and conducting bachelor thesis work on agile methods at CGI. Educational achievements include a Certificate in Negotiation Mastery from Harvard Business School Online and a Bachelor's degree in Informatics from the University of Borås.
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