Kimberly E. Lake

Director Of Client Success at Centivo

Kimberly E. Lake has a diverse work experience in the healthcare industry. Kimberly started their career as a Contract Negotiator at USA Health Network, where they negotiated contracts with hospitals and outpatient facilities. Kimberly then worked as a Senior External Provider Relations Representative at CIGNA HealthCare of Arizona, where they created and implemented the CAM network and served as a liaison between physicians and CIGNA. Kimberly later joined CIGNA HealthCare of Colorado as a Senior Client Manager, managing a significant book of business, handling renewals, and coordinating customer wellness programs. At Cigna, they held various roles, including Pre-Sale Analyst, where they specialized in creative strategies for sales opportunities, and Pre-Sale Team Lead, where they focused on team management and operational effectiveness. Kimberly also worked as a Pre-sale Manager, providing strategic and operational oversight for the western region. Prior to joining Centivo as an Account Manager, they served as a Senior Regional Account Manager at Paladina Health. Kimberly'scurrent role is the Director of Client Success at Centivo, where they are responsible for ensuring client satisfaction and success.

Kimberly E. Lake completed a two-year course of study, including six months in Israel, at Brigham Young University from 1988 to 1990. Kimberly also obtained a diploma in Liberal Arts from Arapahoe High School in 1988. From 1993 to 1995, Kimberly attended Arizona State University, where they pursued a Practicum shy of a BA in Secondary Education, specializing in History and Social Science.

Links

Previous companies

Castlight Health logo
Everside Health logo

Org chart

Timeline

  • Director Of Client Success

    August, 2021 - present

  • Account Manager, National Accounts

    September, 2020

View in org chart