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Pooja Pal

Customer Support Manager at Centogene

Pooja Pal is an experienced professional currently serving as a Customer Support Manager at CENTOGENE since April 2021, focusing on LIMS (Gepado) and handling customer adjustments, troubleshooting, and root cause analysis. Previously, Pooja held positions including Marketing Executive at GlobEDwise, where responsibilities included customer relationship management and business development, and Business Associate Executive at Future Link Consultants, focused on developing new customer relationships and service support. Early career experience includes roles as a Sales Marketing Coordinator at Shantsu Marketing & Services Office Automation and as a Sales and Business Development Engineer at SCHURTER Electronics Ltd, both emphasizing customer acquisition and sales strategy. Pooja holds a Bachelor of Engineering in Electrical, Electronics and Communications Engineering, a German language course from Volkshochschule Rostock, and has further educational experience from Agentur der Wirtschaft.

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