Mechteld Laane

Mechteld Laane is a seasoned professional with extensive experience in customer contact management and operations. Currently serving as Senior Manager at Centraal Beheer since February 2024, Mechteld has held significant roles such as Operations Manager at Klant Contact Diensten, overseeing strategic results for a major client, and a participant in The Millennials leadership program from January 2020 to January 2024. Previous experience includes positions as Product Manager and Project Manager in Product Management at Zilveren Kruis, as well as Team Manager Operations responsible for claims processing. Mechteld's career began as a Management Trainee at Achmea and a customer contact specialist, following a solid educational foundation with an MA in Public Administration and Organization Science and a BSc in Sociology from Utrecht University.