Jarrel Sparks

Jarrel Sparks has a robust background in technical support and analysis, with experience spanning over a decade in various roles within the technology services field. Currently serving as a Technical Support Analyst II at Centrada Solutions, LLC since June 2017, Jarrel focuses on diagnosing and resolving desktop, hardware, and software issues for the hospitality industry. Previous positions include Remote Technical L3 Support Specialist at Support.com, System Support Analyst at Ettain Group, and Production Support Analyst at InfoVision. Jarrel's expertise encompasses a wide range of IT services, including operating system, network support, and application troubleshooting. Jarrel holds an Associate's Degree in Cyber/Computer Forensics and Counterterrorism, alongside studies in Computer Science from Indian Hills Community College.