Michael Hayden is an IT Systems Engineer at Central Arizona Project since April 2021, with expertise in monitoring M365 and Teams usage, maintaining system security, troubleshooting technical issues, and providing user training. Previous roles include IT Technical Support Specialist II and Desktop Support Engineer at Bechtel Corporation, where responsibilities encompassed managing Xendesk deployments, utilizing Splunk for data queries, and administering mobile devices. Michael has also served at Jennings, Strouss & Salmon, PLC, and various other organizations, gaining experience in network systems support, hardware maintenance, and CRM system administration. Michael holds a Bachelor of Applied Science in Advanced Networking from the University of Phoenix.
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