Eugenia Eagles has been working in the healthcare field since 1990 and currently serves as a Certified Information & Referral Specialist at Central Community Care Access Centre. With a strong background in healthcare terminology, legislation, and resources, Eugenia excels in resolving inquiries, pre-qualifying patients, and completing assessments to determine eligibility for various services. Known for outstanding customer service and effective communication skills, Eugenia also takes on additional roles such as being an elected union representative and a member of various committees. Eugenia is a primary resource for training new staff and maintains patient confidentiality while prioritizing tasks effectively. With a diploma in Medical Office Administration and additional training in information and referral services, Eugenia is a valuable asset in the healthcare industry.
March, 2008 - present