Eddy Cezario

Eddy Cezario is a Network Administrator at Central Falls School District since December 2020, previously serving as a Help Desk Analyst at Gilbane Building Company from August 2019 to July 2022 and as an IT Support Specialist at Pawtucket Credit Union from March 2015 to August 2019. Throughout this career, Eddy demonstrated expertise in software and hardware installation, configuration, and troubleshooting, along with a strong ability to support team development and deployment projects, notably overseeing the integration of a new phone system involving 500 devices. Proficient in the BMC Track-IT ticketing system, Eddy consistently completed over 100 support tickets monthly and developed comprehensive guides for team members and end users. Eddy's earlier experience includes a role as a Teller/Collections Processor, where accuracy and customer service were prioritized, processing 120 transactions daily and handling various administrative tasks. Eddy holds education credentials from the Community College of Rhode Island, completed between 2011 and 2016.