Erica Peters serves as the Executive Assistant to the Provost/Executive Vice President and Ombudsperson at Central Michigan University, a position held since May 2011. In this role, Erica provides impartial and confidential consultation while identifying and addressing systemic concerns to enhance policy and process development. Previous positions at Central Michigan University include Program Administrator, responsible for coordinating innovative student services and fostering partnerships, and Enrollment Specialist, where Erica facilitated program promotion and communicated compliance with academic standards. Prior experience includes roles as Academic Counselor and Enrollment Counselor at the University of Phoenix from June 2009 to May 2011. Erica's educational background includes a Master of Arts in Higher Education Administration from Central Michigan University and a Master of Science in Psychology from the University of Phoenix, alongside a Bachelor of Arts in Spanish from Central Michigan University.
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