KM

Karen M.

Senior Vice President Operations at Central One Federal Credit Union

Karen M. has over 25 years of work experience, starting in 1992 at Fidelity Investments. At Fidelity Investments, they worked as a Customer Service Representative, Quality Assurance Analyst for Retirement Services and Health & Welfare, Implementation Project Manager, Business Analyst for Health & Welfare, and Product Consultant. Their responsibilities included managing implementation processes, testing website functionality, providing subject matter expertise, and responding to customer inquiries.

Karen then worked at Shrewsbury Public Schools as a Substitute Teacher and Admin, where they taught and managed classrooms at the elementary grade level, adhering to lesson plans and performing administrative duties.

Most recently, Karen M. worked at Central One Federal Credit Union, where they held various roles such as Project Manager, Assistant Vice President of Operations, Vice President of Operations, and Senior Vice President of Operations. Their responsibilities included overseeing project portfolios, managing vendor relationships, coordinating internal and external collaborations, and supervising team members.

Karen M. has a strong educational background in economics, finance, and business. Karen attended Thayer Academy from 1984 to 1988, where they obtained their high school diploma. Following that, they attended the University of Hartford in 1988 and 1989 with a focus on business. Subsequently, Karen enrolled at Bentley University from 1989 to 1992, where they earned a Bachelor of Science (BS) degree in Economics & Finance.

In recent years, Karen attended the CUNA Management School from 2019 to 2022. Karen obtained the Certified Credit Union Executive (CCUE) certification from CUNA Mutual Group in July 2022. The field of study for this certification is not specified.

Based on the information provided, Karen M. has continued their education throughout their career, obtaining further certifications to enhance their skills and knowledge in the credit union industry.

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