Ryan Ly is a seasoned business intelligence professional with extensive experience in data analytics and systems support. Currently serving as a Senior Business Intelligence Developer at Central Restaurant Products since January 2021, Ryan previously held roles at Sears from June 2015 to October 2020, including Senior Business Analyst and Business Systems Specialist. In the role of Senior Business Analyst, Ryan was responsible for maintaining and enhancing the Kenmore Direct reporting SQL Server-based data warehouse, providing key performance indicator reports and dashboards for various leadership teams. As a Business Systems Specialist, Ryan offered support for SAP, Salesforce, and other systems, effectively resolving technical issues for end-users. Ryan holds a Bachelor of Science in Information Science & Technology from Temple University and an Associate of Arts in Computer System Administration from Pennsylvania Institute of Technology.
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