Matt Elliker

Matt Elliker has over 19 years of experience in service management, primarily at Centrica, where key roles include Service Management Team Lead, Problem Manager, and Incident Manager Team Lead. In these positions, Matt Elliker has focused on ensuring high service availability, managing problem investigations, and coordinating efforts across teams and third-party vendors to minimize incidents. Prior experience includes serving as an Operations Analyst at Citi Group. Matt Elliker holds a BTEC in Business & Finance from Spelthorne College.