Nick Bassett

Nick Bassett is a seasoned professional with extensive experience in customer research and insights, currently serving as a Customer Research & Insight Analyst at Centrica since April 2021, focusing on the Upgrade/On Demand portfolio and leading Touchpoint NPS reporting. Prior to this, Nick held multiple roles at Vodafone, including Senior Manager of Segmentation for VGE Multi-National Corporate accounts and Head of VGE NPS & Continuous Experience, where responsibilities encompassed managing the NPS Programme across various global sales and service regions. Nick's career also includes roles as a Market Research Manager at both Vodafone and The AA, and as a Research Executive and Meteorologist in previous positions. Nick's educational background includes attendance at Helston Sixth Form College from 1988 to 1990.