Centro Benefits Research
Heather Ryan, M.S., currently serves as API Integration Product Manager and API Partner Integration Lead at Centro Benefits Research since August 2021, where responsibilities include technical planning, managing partner integration strategies, and collaborating with product development teams. Prior experience includes roles as Implementation Advisor at OneDigital Southeast and Senior Project Coordinator at Castle Worldwide, Inc., focusing on data analysis, project management, client engagement, and compliance. Earlier career positions feature work as Member Service Specialist at AICPA and Customer Service Professional at BCBSNC, where customer support and accurate processing of sensitive information were paramount. Heather holds a Master's degree in Marriage and Family Therapy/Counseling from Touro University Worldwide and a Bachelor of Science in Geography Teacher Education with a Psychology minor from Illinois State University.
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Centro Benefits Research
Centro Benefits Research is an ancillary benefits consulting and technology firm that enables brokers and carriers to deliver the best possible outcomes to their customers through powerful research, deep industry knowledge, expert consulting, and the creation of digitally focused platform efficiencies that drive business growth. Follow us to learn more about how Centro can be your center of excellence for ancillary benefits.