CenturionCARES, Inc.
George Wilson is a seasoned Software Developer and Business Analyst with extensive experience at Centurion, Inc. since June 1999, where responsibilities include facilitating project requirements and designing systems that align with customer needs. Wilson has a solid background in software development, ranging from creating functional applications to troubleshooting software bugs. Previous roles also include IT Support Specialist, providing technical assistance to numerous clients, and an Military Service tenure in the US Navy as a Boiler Technician. Wilson holds an Associate's degree in Computer Programming from Milwaukee Area Technical College.
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CenturionCARES, Inc.
The contact center is the heartbeat of your organization, representing your brand while providing the vital link between your customers and your services. For over 40 years, CenturionCARES has been enhancing those customer interactions as a valued partner to financial institutions, public and private utilities, enterprises, and government agencies nationwide. Each CenturionCARES software solution is tailored to compliment and strengthen those connections, whether through automated or live agent interaction. CenturionCARES is a designer and manufacturer of Automated Call Distribution (ACD), Interactive Voice Response (IVR), Cloud PBX (ConnectX) and Predictive Dialer technologies. Our CARES Customer Experience Platform provides the communications infrastructure that enables heightened process efficiency, call handling best practices, agent accountability and service quality assurance. CARES software is system agnostic, so it integrates seamlessly into your existing infrastructure regardless of the telephony, core or network you currently utilize. Our highly skilled technicians manage the entire integration process, freeing your own technical resources to do their customary day-to-day functions. We pride ourselves on helping our clients deliver exceptional service experiences with smart solutions designed to grow along with the needs of your organization, protecting your brand reputation as well as your budget. Since our founding in 1981, we’ve been a family-owned and operated business focused solely on the business objectives of our clients. Our immersive, hands-on approach has built a reputation for outstanding customer service that cannot be duplicated by our multi-billion-dollar competitors. CenturionCARES is headquartered in Oldsmar, FL, with Engineering and Customer Support based in Waukesha, WI. Please visit www.centurioncares.com for more information.