Danielle Palmiero boasts extensive experience in customer experience and operations management, currently serving as VP of Customer Experience at Century Support Services since April 2013, where responsibilities include overseeing the Student Loan Consolidation document preparation vertical. Prior roles include Senior Director of Customer Experience and Senior Operations Manager at the same company, as well as Project Manager - Operations at Century Negotiations, Inc., where analysis of company policies and procedures was emphasized. Earlier in their career, Danielle held positions such as Regional Referral Manager at Extendicare, Director of Admissions and Marketing at Genesis HealthCare, Admissions Coordinator at Mon Health, and Admissions Coordinator at Berry Hill Nursing Home. Danielle holds a Bachelor of Arts in Criminal Justice from Marshall University, earned from 1993 to 1996.
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