Geoff Smith is an experienced professional with a strong background in program management and customer support, currently serving as Senior Program Manager - Customer Care and Senior Director of Customer Technical Support at Cepheid since July 2018. Previously, at GE Digital from 2014 to 2018, Geoff held the positions of Director - Partner Operations and Manager - Strategic Technology Partnerships, focusing on partner engagement and operational efficiency. With prior experience at GE Healthcare in various roles, including Integration Project Leader for Mergers & Acquisitions and Manager - Sales Operations and Distribution Channels, Geoff has successfully managed significant projects and developed standardized processes. Geoff's earlier career includes positions at Amersham Life Science and Pharmacia Biotech, emphasizing technical support, customer service, and sales operations. Education includes a BA in Molecular & Cell Biology from Northwestern University.
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