Kate Wrzeciono

Kate Wrzeciono is a seasoned professional with extensive experience in customer support, problem management, and technical analysis across various industries. Currently serving as Customer Support Lead at Cerebre, Kate focuses on enhancing technical support initiatives and implementing strategic process improvements. Prior to this role, Kate held significant positions at Restaurant Brands International, where responsibilities included leading problem management for IT issues and supporting digital operations across multiple regions. Previous experience encompasses roles in customer experience, operations management, and technical troubleshooting at companies such as Shell Energy Retail and MediaMint. Kate holds a Master’s Degree in Organisation and Management from Krakow University of Economics and has completed a non-degree intensive language course in Mandarin Chinese at Sichuan University.