Jim Roth is an experienced executive in customer success and technology, currently serving as President of Customer Success at Salesforce. Roth holds positions as a Board Observer at Certinia and an Advisory Board Member at both Ceresa and the Technology Services Industry Association (TSIA). Previous experience includes a role as Senior Vice President at Dell Technologies. Roth earned a Master of Science in Management from Stanford University Graduate School of Business and holds both a Master of Science and Bachelor of Science in Industrial Engineering from Northwestern University.