Giovanno Hartono is an Associate Product Owner at Cermati.com since February 2022, following a role as a Product Support Executive at Anchanto where extensive user support improved productivity for over 100 global users and involved resolving more than 3000 tickets in six months. Giovanno's experience includes a brief position as a Business Development Specialist at Karirpad, focusing on client outreach and relationship management, and as a Sales Engineer at Hertford MES Sdn Bhd, pitching engineering design software to potential clients. Educational qualifications include a certification in Data Science & Machine Learning from Purwadhika Digital Technology School, a Master of Science in Actuarial Management from UCSI, and a Bachelor's degree in Mechanical Engineering from Monash University Malaysia.